User Roles
Users are assigned roles.
Printer Company User Roles
A user of the Printer Company is either an Administrator or a Customer Service Representative (CSR):
Printer Company Administrator
The user who is responsible for managing the WebApproval application in the Printer Company. He can create other administrators who share the admin responsibility, and CSRs. The Administrator automatically has the CSR role and the same rights as all the CSRs in the Printer Company.
CSR (Customer Service Representative)
A CSR is responsible for one or more Print Buyers, i.e. the customers of the Printer Company. He can upload documents for his customers and approve their jobs, and receives notification e-mails for events concerning their jobs. A CSR can also be assigned as uploader and/or approver for companies for which he is not a CSR.
Print Buyer User Roles
A user of a Print Buyer company can be given one or more roles. For example, a single user can have the Administrator and Approver roles:
Print Buyer Administrator
The user who is responsible for managing the WebApproval application in his company. He can add users and grant them roles. The Administrator role does not include the Approver or Uploader roles.
Approver
A user in the Print Buyer’s company who is allowed to approve jobs that are assigned to him.
Uploader
A user in the Print Buyer’s company who is allowed to upload documents for jobs that are assigned to him and place the pages in a job.
Users List Icons
| | Printer Company Administrator |
| | Printer Company CSR (Customer Service Representative) |
| | Print Buyer user with Administrator role |
| | Print Buyer user with Uploader or Approver role, or both |
