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:Apogee StoreFront in-depth

StoreFront version 4.0 web-to-print features

The award-winning Apogee StoreFront and Asanti StoreFront from Agfa Graphics include all the features one can expect from a modern cloud-based web-to-print solution. Below is an overview of the functions that allow you to customize storefronts and efficiently market your products and services online.


CREATING WEB-TO-PRINT STORES

Types of stores
  • Private stores - password protected, only accessible to registered users
  • Public stores - publicly accessible, registration only required when purchasing products
Number of stores Dependent on the license
Supported browsers
  • Chrome 54 (or later)
  • Edge 14 (or later)
  • FireFox 50 (or later)
  • Internet Explorer 11 (or later)
  • Safari 9 (or later)
  • Other browsers will work as well but have not been tested
Required plugin-ins Flash 24 (or later) is required to personalize documents. The plug-in is bundled with most browsers and can be download for free from the Adobe website.
Required bandwidth Min. 4 Mbit/s downstream & 1 Mbit/s upstream. Faster speeds are recommended for working with large customizable documents or large file uploads.
Minimum screen resolution 375 pixels wide screen - stores are mobile responsive
Supported languages
  • Czech
  • Danish
  • Dutch
  • English (UK)
  • English (US)
  • Faroese
  • Finnish
  • French
  • German
  • Japanese
  • Italian
  • Norwegian
  • Polish
  • Portuguese (Brazil)
  • Portuguese (Portugal)
  • Russian
  • Spanish
  • Swedish
Multilingual stores Supported, users can define their preferred language in their profile
Store URL
  • <store_name>.apogeestorefront.com
  • <store_name>.asanti-storefront.com
  • Custom domain name
Add informational pages Up to 6, accessible from the top menu bar or the footer
Use of encryption HTTPS is used for secure pages (log-in, checkout & account management pages). Encryption is based on TLS (SSL 3.0 is not used).
SEO possibilities
  • Stores automatically use hierarchical store/category/product name URLs
  • Stores are automatically listed in the sitemap.xml file
  • Define custom <title> and <description> tags for the store home page
  • Define custom <description> tags for product categories and products
  • Use the HTML Editor to emphasize keywords in product descriptions
  • Define custom meta tags for the <head> of all store pages, e.g. for copyright, geotags, no-follow, google site verification
  • Images automatically get an <alt> tag, based on either the product name or image file name
Search engine
  • Users can search for products in the store
  • Users can search their order history for easy reordering
Customize the store skin
  • Use your own company logo
  • Change the primary and secondary colors of the store
  • Change the background of pages
  • Use a custom favicon
  • Customize category and product thumbnails
  • Add a static or animated banner to the home page and info pages
  • Add frames for contact details or supplemental information
  • Customize the copyright message and the Terms & Conditions page
  • Add an optional cookie notification banner
  • Customize the footer of all store pages
Sales promotion tools
  • Product discounts - get a discount on a specific product
    • Either a fixed discount or a percentage
    • Discounts may differ per price list
    • Product pages can show the original and the discounted price
  • Promo codes - get a discount by entering a voucher code during checkout
    • Either a fixed discount or a percentage on the total purchase
    • up to 999 promo codes can be created
    • Can be time limited
    • Can be single or unlimited use
    • Export promo codes to an Excel spreadsheet for use in e-mail campaigns


DEFINING PRODUCTS

Supported product types
  • Customizable products - which the buyer personalizes using the Online Editor
  • Variable data products - for which the buyer uploads an Excel file (optional)
  • Uploadable products - for which the buyer needs to supply a file
  • On demand products - which get printed as soon as the buyer orders them
  • Printed stock products - for which the print service provider offers a warehousing service
  • Non-printed stock products - which are pick-and-pack goodies such as pens and USB-sticks
  • Digital products - which are files such as images, music, e-books or applications
  • Product kits - which are multiple products sold as a single bundled product
Number of products Dependent on the license
Specs for customizable products
  • Source file: StoreFront Package, exported from Adobe InDesign CS6 or CC 2014/2015
  • Not all InDesign features are available in the Online Editor. Functions that are not supported include:
    • Multiple page sizes, e.g. for foldouts or inserts
    • Advanced design features such as kerning, text scaling, multicolor gradients, various line styles and corner shapes
    • Object styles & complex style functions such as GREP styles
    • Complex tables
    • Automatic creation of an index or table of contents
  • Max. document size: 5080 x 5080 mm.
  • Max number of pages: dependent on file complexity, best kept below 16
  • Text handling:
    • Supported font formats: OpenType & Truetype
    • Maximum type size: 720 pt
    • Automatic copyfitting within or across text frames
    • Integrated spellchecker: Czech, Danish, Dutch, English (UK, US), Finnish, French, German, Italian, Norwegian, Polish, Portuguese (Brazil, Portugal), Spanish,Swedish
  • Image handling:
    • Supported image file formats: JPG, TIFF, EPS, PNG, GIF, PDF, AI & PSD
    • A small image library can be associated with all or with one specific customizable product. Larger hierarchical image libraries can be implemented using PrintSphere. Integration with DAM systems upon request
  • Supported bar codes: Code 128 A, Code 128 B, Code 39, Code 39 Extended, DataMatrix, EAN 8, EAN 13, QR Code, UPC-A, UPC-E
  • Optional preflight check which validates:
    • Frames outside the page
    • Text overflow
    • Missing characters
    • Image resolution & scaling
    • Empty variables
  • User interface for end users:
    • Forms workspace - the end user fills in a form whose content is inserted into the document layout
    • Basic, Advanced & Expert workspaces - the end user works directly in the page layout using text and image frames, similar to desktop applications
  • Softproofing; low-res PDF, optionally with a watermark and PDF security applied (prevent content extraction, modification & printing)
Specs for variable data products
  • Source file: Microsoft Excel .xls
  • Data types: short text, long text, formatted text, number, checkbox, date & list
  • Supported product template base types: unbound flat, unbound folded, bound self cover (fixed page count) and bound separate cover (fixed page count)
  • Total number of records per order item
    • Quantities specified in product page: 200 records
    • Quantities specified in Excel file: 200 records
    • Single copy products: 100 records for unbound products & 50 records for bound products
Specs for uploadable products
  • Supported upload formats:
    • Single file PDF - supported for all product types
    • TIFF, JPEG, PNG, BMP & GIF - supported for unbound products such as posters
  • Maximum file size: 1 GB
  • Optional preflight check which validates:
    • Document dimensions
    • Page count
    • Missing fonts
    • Color usage (CMYK versus RGB/ICC/color managed
    • Image resolution
  • For unbound products, the print buyer can be allowed to specify a requested size (variable size document, based on a minimum and maximum size)
Specs for on-demand products
  • Requires high-res production PDF to be uploaded by the admin
  • Can be viewed in HTML5 based flipbook
Specs for printed stock products
  • Requires low-res production PDF to be uploaded by the admin
  • Available quantity must be specified, can optionally be displayed in the store
  • Alarm level for low stock levels
  • Can be viewed in HTML5 based flipbook
Specs for non-printed stock products
  • Up to 4 product shots
  • Available stock level must be specified and can optionally be displayed in the store
  • Alarm level for low stock levels
Specs for digital products
  • Supported audio file types: MP3, WAV
  • Supported compressed file types: ARJ, GZIP, TAR, TGZ, ZIP
  • Supported e-book file types: AZW, EPUB, MOBI, PRC
  • Supported general file types: HTML, PDF, RTF, TXT, XML
  • Supported image file types: AI, BMP, DXF, EPS, GIF, ICO, INDD, JPEG, PNG, PSD, SWF, TIFF
  • Supported office file types: DOC, PPT, XLS
  • Supported video file types: AVI, FLV, MPEG, MPG, MP4, MOV, SWF, WMV
  • Other file types are best packaged in a ZIP file
Specs for product kits
  • Kits can contain 2 to 16 products
  • A kit has a name, description and up to 4 product images
  • Kits can be enabled/disabled & use access labels, like other products
  • A wizard guides shoppers through the customization of all kit items
Product pricing
  • Multiple price lists can be created, either including or excluding taxes or VAT
  • Option to hide product prices as well as pricing tables in stores
  • Price rounding (Swedish rounding) is supported
  • Supported currencies:
    • Dollar - Australia (AUD)
    • Dollar - Canada (CAD)
    • Dollar - New Zealand (NZD)
    • Dollar - Singapore (SGD)
    • Dollar - USA (USD)
    • Euro - Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia, Spain (EUR)
    • Forint - Hungary (HUF)
    • Franc - Switzerland (CHF)
    • Koruna - Czech Republic (CZK)
    • Krona - Sweden (SEK)
    • Krone - Denmark (DKK)
    • Krone - Norway (NOK)
    • Leu - Romania (RON)
    • Nuevo Sol - Peru (PEN)
    • Peso - Argentina (ARS)
    • Peso - Chile (CLP)
    • Peso - Colombia (COP)
    • Peso - Mexico (MXN)
    • Pound - UK (GBP)
    • Rand - South Africa (ZAR)
    • Real - Brazil (BRL)
    • Ringgit - Malaysia (MYR)
    • Ruble - Russia (RUB)
    • Yen - Japan (JPY)
    • Zloty - Poland (PLN)


MANAGING ORDERS

Number of orders

There is no limit on the number of orders per month or the number of order items per order.

Steps during checkout process
  • Select payment method (if needed and provided multiple payment methods are offered)
  • Specify delivery address
    • Print buyers can create their own address book
    • Multiple delivery addresses are supported
  • Review product list, with optional steps:
    • Provide a purchase order code (can be made mandatory)
    • User must agree to Terms & Conditions of store
  • Confirm order, with optional online payment
Payment
  • Either handled separately or using online payment
  • A surcharge can be defined to cover transaction costs
  • Supported payment gateways:
    • Ingenico (Ogone), with the following services activated: DirectLink & Dynamic Template Mechanism
    • PayPal Payments Pro Payflow Edition - limited to the US market
    • PayPal Express Checkout
    • Payment by bank transfer or check
Order approval phase Optional - the approver can reject individual order items
Reordering Users can reorder previously ordered items, including customized documents
Order statuses
  • Fixed order flow with the following steps:
    • Created - the order has been received
    • Prepared - all production related data are available
    • In production - order data have been downloaded
    • Ready for shipping - all items are marked as 'Available'
    • Shipped - the order has shipped
    • Completed/Cancelled
  • Print buyers can see the following statuses for their orders
    • In production
    • Shipped
    • Completed/Cancelled
Shipment tracking URLs
  • Canada Post
  • Chronopost
  • DHL
  • Federal Express
  • Swiss Post
  • UPS
  • USPS
  • Any tracking URL
Live shipping quote Supported for UPS
File formats for order processing
  • PDF for all print-ready data
  • JDF or MJD for all order related data
  • All data are wrapped in a ZIP file
Order processing
  • Manually - download order data from StoreCenter
  • Semi-automated - order data are uploaded to an FTP-server or PrintSphere
  • Fully automated - automatic order download and processing by:
    • Agfa Apogee Prepress 8.0 or later (Manage or Integrate)
    • Agfa Apogee Bridge 8.0 or later
    • Agfa Asanti Production 1.0 or later
Required bandwidth for order downloading
  • Min. 10 Mbit/s downstream & 1Mbit/s upstream
  • A faster download speed is recommended for working with large documents


MESSAGING & REPORTING

E-mails sent to print buyers
  • Account creation confirmation
  • Password reset notification
  • Order confirmation
  • Order rejection (in case of an order flow with approval phase)
  • Order shipping confirmation
E-mails sent to administrators
  • Account creation confirmation
  • Password reset notification
  • Optional: Order requires approval/New order available
  • Low stock levels
Archive all outgoing e-mails Option to BCC all outgoing e-mails to an archival e-mail account
Monitor shopper behavior Google Analytics is supported
Export sales data
  • Microsoft Excel file, with one worksheet containing order data and a second one order item data
  • Selection criteria for generating a report:
    • Order status
    • Time period
    • Customer
    • Store
Exporting order item data Requires the optional MIS Export option


SYSTEM MANAGEMENT

User interface

StoreCenter is the web based backoffice used for:

  • Creating stores
  • Defining products
  • Adding users
    • Users can be added manually
    • In private stores users can selfregister
    • Large databases of users can be imported upon request
  • Managing orders
Supported browsers
  • FireFox 25 (or later)
  • Other browsers will work but have not been tested
Available roles
  • Company approver - approves the orders of a group of users
  • Company operator - processes orders for their company
  • Company administrator - manages a B2B store created for their company, can optionally manage orders and stocks
  • Company administrator/approver - manages company stores and approves orders
  • Printer operator - processes orders
  • Printer administrator - the top level user with full access to the StoreFront configuration
Documentation

COUNTRY SPECIFIC DATA

Argentina

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. PayPal Payments are processed in US Dollar.

Austria

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Australia

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Belgium

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. It also allows the use of Maestro cards and the PayPal e-wallet.

Brazil

StoreCenter is not yet available in Portuguese. PayPal Express Checkout supports the following credit cards: Visa, American Express and Mastercard. Customers can also pay using their PayPal e-wallet. Only stores that do not require taxes to be calculated are supported.

Canada

Sales taxes cannot be calculated because of differences in tax rates across regions. Stores can only be used for transactions that do not include taxes. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Chile

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Colombia

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Czech Republic

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Denmark

StoreCenter is not yet available in Danish. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Finland

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

France

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte Aurore, Cofinoga or 4 Etoiles still needs to be validated.

Germany

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Payment using Lastschrift are supported.

Greece

No Greek translation is available yet for storefronts and StoreCenter. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Ireland

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Italy

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Carte prepagata PayPal or Carta Aura still needs to be validated.

Japan

The Ingenico payment gateway cannot be used. PayPal Express Checkout still needs to be valided. It supports the following credit cards: Visa, American Express, Mastercard, Discover and JCB. Customers can also pay using their PayPal e-wallet.

Luxemburg

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Mexico

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Netherlands

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

New Zealand

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Norway

StoreCenter is not yet available in Norwegian. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Peru

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Poland

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.

Portugal

StoreCenter is not yet available in Portuguese. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.

Russia

StoreCenter is not yet available in Russian. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro still needs to be validated.

South Africa

Validation is in progress. PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Spain

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro or Targeta Aurora still needs to be validated.

Sweden

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet.

Switzerland

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Price rounding to 5 cents is supported.

United Kingdom

PayPal Express Checkout supports the following credit cards: Visa, American Express, Mastercard and Discover. Customers can also pay using their PayPal e-wallet. Using Maestro, Delta or Electron still needs to be validated.

USA

For transactions that include taxes, an account on the taxCloud service is required.


More information

More information about Apogee StoreFront is available on its landing page, product page and 'How it works' page. More information about Asanti StoreFront is available on its product page.