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APOGEE > Apogee StoreFront Online Help Addendum

Apogee StoreFront & Asanti StoreFront
Online Help Addendum

This page contains last-minute updates to the information available in the Online Help of Apogee StoreFront and Asanti StoreFront. Administrators can access the Online Help by clicking the 'Help' link in the navigation bar at the top of StoreCenter.

The information is split up in the following sections:


The Online Help is up to date.


The Online Help is up to date.

Products & Product Templates

The Online Help is up to date.

Online Editor

The Online Help is up to date.

Ordering & Checkout

KG Inicis payment gateway

Specifically for the Korean market a new payment gateway has been implemented: KG Inicis is a leading ecommerce payment service provider in this country.

  • This payment gateway is available in Korean, English and Chinese.
  • It supports payments in Korean Won as well as US Dollar.
  • Both local debit cards issued by Korean banks and Korean and international credit cards are supported. The StoreFront payment gateway has only been tested for card payments, it does not support bank transfers or other payment methods.
  • Only direct payments are supported, for which the minimum amount has been set to 1000 KRW (around 0.9$ or 0.8€)

Order Fulfillment & Shipping

WebApproval support

If StoreFront is used in conjunction with Apogee Prepress and WebApproval, shoppers can be requested to use WebApproval to approve the content they ordered. Since WebApproval displays rendered pages, exactly like they will be printed, this is a handy way to avoid issues with transparency, spot color or dubious fonts. It is relevant for uploadable as well as customizable products.

The order flow starts like any other StoreFront order:

  • Shoppers place their orders in the online store.
  • The StoreFront orders are automatically picked up by Apogee.
  • Within the Apogee job, the shoppers name and email address are used to add him or her as a guest approver.
  • Once Apogee has rendered the pages of the order, an email with a WebApproval link is sent to the shoppers email address. Clicking the link in the email takes the shopper directly to the rendered pages. No login is needed.
  • The shopper needs to approve all the pages. Once the shopper has approved the pages, the job continues processing in Apogee Prepress.

To make use of this WebApproval integration, you need version 11 of Apogee Prepress and WebApproval.

  • The job ticket template that will be used to produce the orders must be configured properly to make use of WebApproval. Since the shopper will be invited as a guest approver there is no need to assign a company. It makes sense to add a CSR to manage page rejections and order follow-up.
  • In the StoreFront Production settings in the Product Templates window the option ’Apogee WebApproval Flow’ must be activated.
  • The use of WebApproval does not affect order statuses. As long as orders are being processes, they have the status ‘In Production’ in StoreFront.
  • When pages are rejected in WebApproval, this also does not impact the order in StoreFront. Replacing the rejected pages will have to be handled manually.
  • WebApproval uses its standard messages to invite a shopper to approve pages. This means the shopper will get an e-mail with a subject line such as ’The first pages are available to inspect in job "23599-001 A4 Catalog (23599)"’. The e-mail body will state ’You are invited to approve the pages of your job "23599-001 A4 Catalog (23599)". The first pages are available to inspect. You can go to your job by clicking the following link: ’. No reference is made to the fact that this is a product previously ordered via StoreFront. The only link is the job name which includes the StoreFront order ID and product name. This means that WebApproval should only be used in stores for which users can be made familiar with the approval process and know that it is part of the ordering process. It can be useful to mention the WebApproval step in the product description of all products that require such an approval.

Maximum shipping cost

When an order consists of many items and the shipping cost is calculated based on the number of boxes, that cost can quickly increase and you risk losing the order. A new option allows you to specify that the shipping cost per order cannot exceed a certain value. This maximum cost can be defined in the Pricing section of the Advanced > Shipping Services window.

Online Payment

The Online Help is up to date.


The Online Help is up to date.

Known issues & limitations
  • Invoices can contain the order ID code but they do not make use of their own invoice ID code. Order IDs are not necessarily consecutive numbers because order IDs are used across all the stores of the account and orders can be rejected during an approval cycle. Local tax legislation may demand that invoices use a continuous numbering system.
  • Formatted text will not be formatted in the generated PDF for Variable Data Products (AWP-13886)
  • The price of a Product Kit in the Product Category may be different from the price on the product page due to rounding differences (AWP-13329)
  • Shipping Services with Calculation Method "Percentage on order total" are calculated on the total order price without taking a possible promotion code into account. (AWP-13306)
  • Some fonts do not support all currencies correctly in PDF Invoices. This is for example the case with the currency symbol of CZK when using the Helvetica font. (AWP-10984)
  • The maximum type size that can be used in the Online Editor is 720 points.
  • Empty image frames in InDesign become plain rectangular frames in the Online Editor (AWP-9620).
  • With the plugin for CC 2014 an incorrect package is created when an InDesign page contains at least 3 times the same image. In the Online Editor some of the image frames may be blank. (AWP-11703).
  • Some Photoshop clipping paths are incorrectly converted by the Online Editor (AWP-5656).
  • Compound German words are not always recognized by the spell checker and will all be considered as incorrect (AWP-5760).