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:APOGEE > Removing stuck messages
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Did You Know?

Did you know 'stuck' messages can be cleared out of the Message Board in :Apogee Prepress?

On occasion you may notice there is a message, or multiple messages, in the Message Board that have already been acknowledged or resolved. However sometimes these messages become 'stuck' and will not get removed even after the problem has been addressed.

For example, you could have had a disabled disk at some point. Even though you enabled the disk and resolved the problem, the message still appears in the Message Board:
Stuck message
These 'stuck' messages can be removed at any time via a Service tool, resulting in an up to date and clean Message Board.
Since this is a restriced/protected area, please contact your local Agfa Support Center for assistance with removing any 'stuck' messages.