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Tips&Tricks

The Apache Tomcat Webserver cannot be started.
Error 1067: The process terminated unexpectedly.

In the taskbar of your PrePress server check if your Apache Tomcat WebServer is running. A red square indicates that the service isn't running.
Apache Tomcat WebServer not running

If the service is not running, try to start the service by a right mouse click on the Apache Tomcat WebServer icon and select "Start Service".

If this action doesn't have any effect, it can be that the Apache Tomcat WebServer configuration is set to a wrong Java virtual machine version.

To correct the Java Virtual Machine settings:

  1. Context click My Computer>"Manage" on the Prepress Server
  2. Select Server Manager>Configuration>Services
  3. Verify if the status of Apache Tomcat 6 if the Service is started. If it is not started, context click the Service>Start. If the Tomcat doesn't start and instead reports the error:
    Could not start the Apache Tomcat service on Local Computer.
    Error 1067: The process terminated unexpectedly.
     ... the Java settings might be incorrectly set.
    Apache Tomcat service Error 1067
  4. Click the Windows START menu>All Programs>Apache Tomcat 6.0>Configure Tomcat.
  5. Click the Java tab. Tomcat will not be able to startup if "Java Virtual machine" is set to drive:\Program files\Java\jre6\bin\client\jvm.dll
    Incorrect Apache Tomcat Java Virtual Machine settings
  6. Change "Java Virtual machine" to drive:\Program files\Java\jre1.5.0_15\bin\client\jvm.dll
    Correct Apache Tomcat Java Virtual Machine settings
  7. Try to startup Apache Tomcat again.