APOGEE > Pages are not openend in the PDF viewer application

Tips&Tricks

Pages are not openend in the PDF viewer application.

When a new Prepress Client is installed on a workstation, it could happen that its not possible to open the pdf files from the runlist or thumbnails.
The :Apogee Prepress Client shows the following warning when trying to open the pdf file: No application is configured to view files of this type.
Open 'Preferences'to configure a viewer.
No application configured warning

This can be caused by several reasons:

No pdf viewer application (such as Adobe Acrobat) is installed
The pdf viewer was installed after the installation of the prepress client
The application is not recognized as a pdf viewer.

In most cases this can be solved by selecting the specific application manually:

Open the preferences in the Prepress Client
Open 'Edit'-tab and select 'Preferences'
Select the 'Viewers'-tab
Browse your 'Program Folder' (win) or 'Application' (mac) to select you PDF viewing application.

Sender E-Mail
Sender Name
Recipient E-Mail
Subject
Message
Verification

Username
Password
Remember Me